whisp
Need a hand?
Email downloadwhisp@gmail.com and we'll get back to you. If you're reporting something urgent about a student's safety, say so in the subject line and we'll prioritise it.
If you're struggling
If anything on Whisp — or anything at all — has you feeling unsafe, please talk to someone you trust. These lines are free, confidential, and open right now.
Common questions
How do I report something?
Tap ••• on any whisper, poll or vote to report it, or to block whoever sent it. Reports go straight to a moderator queue read by a person, and we aim to look at every one within 24 hours.
Will they know I blocked or reported them?
No. Blocking is silent — they're never told, and nothing in the app hints at it. You also don't learn who they were by blocking them; a block doesn't reveal a name.
Someone is being cruel to me on Whisp. What happens?
Report it. A moderator can see both the message and the account that sent it, even though you can't. Content that breaks the rules is removed, and accounts get suspended — permanently for anything that endangers another student. Serious matters may be shared with your school or with law enforcement.
You don't have to work out whether it's "bad enough" to report. Send it and let us decide.
How do I delete my account?
Profile → Delete account. It removes your profile, inbox, whisprs and votes, and it can't be undone. Whispers you've sent stay with the people who received them, but can no longer be traced back to you.
How do I cancel Whisp Unlimited?
Open Settings → your name → Subscriptions on your device and cancel it there. Cancelling stops the next charge, and you keep access for the month you've already paid for. We can't cancel it for you from our end — Apple owns that switch.
I want a refund.
Purchases are handled by Apple, so refunds come from Apple too. Go to reportaproblem.apple.com and sign in with the Apple Account that made the purchase.
We genuinely can't issue refunds ourselves, but if something went wrong — a reveal that didn't unlock, a charge you didn't expect — tell us and we'll help you sort it out.
I bought a reveal and it didn't appear.
Open the paywall and tap Restore purchases. That re-checks your Apple Account and grants anything that's owed. If it still doesn't show up, email us with the date of the purchase and we'll look it up.
Can I join a school I don't go to?
No, and trying will get your account suspended. You either enter your school's join code or skip it — in which case classmates who already go there are asked to confirm you're actually a student. Until enough of them do, you can't whisper, vote or appear in polls.
My school isn't listed.
Search for it at the school step and use the "can't find your school" option to add it. The first student at a new school becomes its founder and gets a join code to share with everyone else. New school names are checked before they go live.
I'm a parent or guardian and I want my child's account removed.
Email downloadwhisp@gmail.com from any address with the username or the school. We'll delete it and confirm when it's done. You don't need to prove anything to us first.
I'm a teacher or school administrator.
Get in touch. We'd rather hear from you early than find out about a problem secondhand. If something on Whisp is affecting your students, email us with the school name and we'll work it out with you.